According to ERP general director Markas Zbarskis, one of the reasons for this growth was expansion of market demand for high quality business management, IT solution and systems integration consultancy services.
“We can also say that ERP has an appropriate specialisation – assisting our clients in making the most of current IT investments, and provision of qualified consultancy services in the selection, implementation and support of business & information management systems,” said M. Zbarskis.
Consultancy services also contributed to the growth of ERP - “Consultancy services to link business strategy and functional management with IT strategy is an inseparable part of our projects. We firmly believe that information technologies must be used in a manner consistent with business strategy and support achieving business strategic goals. In our analysis services, our consultants pay particular attention to the identification of business needs and the business model itself, which forms the foundation for the implementation of business management systems.”
According to the ERP director, another contributing factor to the firm’s growth was expansion to neighbouring markets, with provision of business management system implementation and maintenance services to firms in Latvia and Estonia. ERP is currently implementing several projects in neighbouring Baltic States. A large percentage of turnover was comprised of consultancy services in SAP and Documentum system implementation, consultancy services export and training.
Further expanding its participation in markets abroad, and considering increased demand for services, ERP Lithuania is planning on a turnover exceeding 12 M LTL in the Baltic States this year. “Our clients respect ERP’s professionalism. Without a doubt, the demand for our services is increasing due to the fact that ERP has assembled one of the most highly qualified teams of IT professionals in Lithuania and is constantly investing in the professional development of our staff,” said M. Zbarskis.
ERP’s main focus is the provision of consultancy and implementation services for business management and information management systems, including their support and training services. ERP is the official partner of several world leaders in business and information management systems, e.g., ERP is the official partner of SAP and Documentum in Lithuania.
In addition, and in co-operation with schools of higher learning, ERP has started a programme for the development of advanced technologies, including the opening of the first laboratory of this kind in Lithuania – the Innovation Lab. Co-operation with schools of higher learning and international firms should lead to the first innovative solutions being brought to market in 2005.
ERP activities in 2004 included systems implementation and consultancy projects in public institutions, the services, logistics and manufacturing sectors. ERP’s largest projects included consultancy and systems development services for the 112 Emergency Call Centre in Lithuania; business management system implementation in postal and logistics firms, IT strategy and e-banking implementation for the largest shipyards in the Baltic States and in the energy sector; document and content management requirements definition in the banking and financial services sector; consultancy services in the field of invalidity pensions; information systems integration and electronic public services systems modelling.
ERP currently has 27 professional employees.